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Terms and Conditions

As a visitor or a customer of this website, you agree to the following terms & conditions of use. Please be sure to read this carefully before making a purchase. You are bound to these terms & conditions once you have agreed to make a purchase.

Registration & Account Terms And Conditions

To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following email address help@vootra.co. We may also change registration requirements from time to time.

Register an account with us to enjoy the following benefits through your VOOTRA account: 

  • Access to your own Personal Buyer Assistant
  • Pay in up to 4 interest-free installments
  • Access pre-sale offers and occasional free shipping
  • Track your orders and manage your order history
  • Save your address and credit card details for faster shopping
  • Gain access to your Wish List and Recommendations
  • Manage your account details, address book, and email preferences

Goods

All goods on our website are described as accurately as possible. Occasionally, there may be inaccuracies or typographical errors. VOOTRA reserves the right to correct, amend or improve any information on this site. We also reserve the right to discontinue, temporarily or permanently, any goods or range of goods.

In the rare event that a product you have ordered is out of stock or unavailable for some other reason, we will contact you and suggest an alternative product or a refund. If you wish, you may opt to wait until the product becomes available and we will dispatch it as soon as possible.

All goods are sold for legal uses only.

Pricing Policy

All prices on VOOTRA are quoted in US dollars (USD) and all taxes are included. VOOTRA reserves the right to change any prices displayed on the site without prior notice. The price applicable to your order will be the price current at the time your order is accepted. VOOTRA reserves the right to cancel an order if goods have been displayed with the incorrect price due to typographical error, or for any other reason.

If you are a customer whose credit/debit card is not denominated in US dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

PAYMENT

The following payment options are available: credit cards, debit cards, and Bitcoin.

1. Credit Cards American Express, Visa, MasterCard and Maestro (no installment payments available for Maestro)

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to VOOTRA, we will not be liable for any delay or non-delivery.

Payment is taken before goods are dispatched. This is the fastest method of payment and delivery of goods can be expected soon after.